Hamilton Color Lab

For the finest in digital imaging services
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Your Privacy - Our Guarantee

When we collect personal information...
We collect personally identifiable information anytime you place an order with us, when you upload or download a file, and when you register for services via any email form on our web site. We keep two separate lists: an email list, and a postal mail list. We will never make either of these lists available to any other company or persons; the lists are used only by Hamilton Color Lab for new product announcements, special offers, and support issues in direct response to your request for information. Under no circumstances will we make your email address or any personal information available to anyone else.

Gallery Members note...
Members of our online galleries may elect to have their email addresses and other forms of personal contact information made available to our site visitors. Gallery members are not required to provide any contact information and do so on a voluntary basis.

Email...
Hamilton Color Lab, Inc., will never sell, trade, rent, loan, or give away your personal information to any other company or persons. Sending an email or replying to an email from HCL with the words "Remove My Email" in your subject line will result in having your email address completely removed from our system.

Upload Gateway Accounts...
Upload Gateway accounts are free and completely private. Your files are uploaded into "your private directory"; not a catch all FTP directory. Keep your password to yourself and your files will be protected and separate from all other files uploaded to our server. We do not support anonymous FTP and we do not have a "common" FTP directory.

Statistical information we collect...
Monitor screen resolution, color depth, web browser type, and key words searched on our site are the only statistics we collect. This information is used to help us make our web site more user friendly, informative, and operable.

Security...
Whenever sensitive information is required (such as a credit card number) that information is always encrypted. For instance, when purchasing a print in one of our print sales galleries your personal information and credit card number is transferred via SSL (Secure Socket Layer) encryption ensuring your sensitive information is protected. Look for the familiar padlock icon SSL Encryption in your web browser.

Cookies...
Hamilton Color Lab employs only [ session cookies ], in our commercial print sales galleries and our Upload Gateway. Clicking "log out" before leaving these areas of the site will prevent other users of your computer from accessing your accounts.

Popup and popunder windows...
If you have a popup blocker running you may disable it on our site. Hamilton Color Lab does not download "automatic popup or popunder" windows to your web browser.

Tooltip windows...
Hamilton Color Lab does employ "manually triggered" tooltip windows where we feel they are appropriate. Tooltips on our site are manually activated by passing and holding your cursor over an appropriate link...They are also always surrounded by squared brackets to make them easily identifiable. [ tooltip example ]

Our Product Guarantee...
All services at Hamilton Color Lab, Inc., are absolutely guaranteed 100%. Should you not be completely satisfied with your order please let us know. We will gladly make it right, or refund your money at your convenience.

More HCL policies and guidelines that may be of interest to you.